
The Dental Business Masters (DBM) INTENSE Workshop Program 2019 – 20 is a year long classroom based program for dentists which consists of 4 modules which are 4 aspects pillars of a successful dental practice / business. This program is part of the Dental Business Masters Academy UK and will conducted across India In Pune, Bangaluru, Delhi & Mumbai, starting this September 2019.
The main aim is to achieve excellent patient care, stress free, modern and systematic working of the team and exponential growth in work satisfaction plus financial targets for the dental business.
4 Modules covered in the Program
Kickstart a Business or a Project

Ethical Selling and Communication Skills

Showcasing & creating the 'WOW' Experience

Ethical Marketing & Increase in Quality Patients

Eligibility and Enrollment
If you are a dentist into 2 years of practice or 15 years, you are eligible to join the DBM Intense Program, provided you are serious about taking your practice to the next level with excellence in patient care and building the systems in your practice which are implementable and sustainable.
Ideally we would love if you follow these steps mentioned, however, you can directly enrol for the DBM Intense after you have had a chat with our Principal trainer & founder, Dr Manish Chitnis and completed the DBM Online Certificate Course.
Step 1
DBM Membership

Become a DBM Annual Member – Fast Track to get started on the journey. Not only do you get ‘Members Prices’ for all DBM Events & Products, you get a plethora of resources which you can start implementing straight away.
Step 2
DBM Extreme Makeover

One Day Intense Program With Dr Manish Chitnis and other Industry Stalwarts like Dr Rajiv Verma & Dr Ajit Shetty to give to a full snapshot insight into the 4 core areas mentioned above. It is guaranteed to blow you away and open your eyes to a new world in managing the dental business.
Step 3
DBM Online Certification

This includes online access to a series of online videos and training from Dr Manish Chitnis along with a telephonic chat to understand your practice and if you are someone who would be able to implement the several business strategies, systems and protocols taught at the DBM Intense Year Long Workshops
DBM intense
Face To Face Classroom Workshops With Manish & The DBM Team
Includes 8 Full Days Of Extensive Workshops with Dr Manish Chitnis and the DBM Team In Pune, Bangaluru, Delhi & Mumbai Over The Year.
Module – Ethical Selling And Communication Skills Training (SELL / SPEAK)
• This Module will give you all knowledge and tools to follow the principles of Dale Carnegie in “How to make friends and influence people“. It will help you convert bigger treatment plans into reality and actually helping people say yes to your suggestions.
• It will tell you how to ethically sell and give your patients all options they deserve to have.
• This will increase productivity and help you use the high end clinical skills you always wanted to use.
• This Module will also give you all knowledge and tools to be able to communicate better with your patients, peers and staff.
• It will increase your confidence in day to day communications.
• Speaking skills are the base for developing any relations. This module will help you with addressing the communication skills with different types of people who you meet in day to day practice.
• This will help you be a leader and successfully lead a productive team.
• Speaking skills for one to one, one to small group and one to many will be a part of this training.
Module – Ethical Marketing & How To Increase The Number Of Quality Patients (SPREAD)

• This Module will give you all knowledge and tools to ethically market your dental practice in the community.
• It will explain the difference between marketing and advertising.
• Dental associates will learn how to improve on their existing patient base and how to develop the referrals through existing and new patients. They will learn how to introduce new dental products to their patients through ethical marketing techniques.
Module – Starting A Dental Business (START)

• Starting and growing your business (includes business financial management)
• This Module will give you all knowledge and tools to actually start a project or business. This module is for anyone who is dental associate or a business owner.
• E.g. buying a new dental practice, planning your existing business and implementing a new project in your dental practice as an associate dentist like dental implants or smile makeovers.
• The emphasis will be on creating and driving forward a business plan which will include all financial spreadsheets and numbers understanding of the business world. This tool kit will help you implement your plans on a readymade platform.
• You can confidently pitch your business plan to a bank manager or your business manager of your corporate so as to implement your project.
Module – Showcasing And Positioning As An Expert And Creating The ‘Wow’ Factor (SHOW)

• Creating a 7 star patient experience and how to build your team for creating a wow factor in your practice.
• This Module will give you all knowledge and tools to take your patient dental experience to a completely new level.
• How to showcase and position yourself as the expert in your field as a dentist? This module will give you various insights into the expert positioning tools ranging from how to communicate with your patient, doing a detailed dental examination, presenting treatment plans – right up to follow ups and recall appointment management.
• This module will help you stand out of the competition you face within your practice or within your local area of practices.
These workshops will happen every quarter over the year in Mumbai, India.
Access To DBM Resources
Once you enrol on this program we give you access to our DBM Resources( A treasure of Dental Concepts UK design and resource assets which can be easily replicated for your practice.
Personal Mentoring With The DBM Trained Coaches
You will be entitled to 6 sessions of 90 minutes each with our extensively trained DBM Coaches over the year.
They will reply to all your queries regarding the DBM trainings and resources and help you with implementation of the same in your day to day practice.
Summary Of Topics Which Manish Will Teach
1. Personal development
2. Professional development
3. Team building
4. Personal capability analysis
5. Professional capability analysis
6. Financial audit of business
7. Profit and loss in business
8. Income generating unit guidance
9. Earnings manager tool kit
10. Business planning for new business
11. Business planning for existing business
12. Internal dream team set up
13. External dream team set up
14. Health and life balance
15. Neuro – linguistic skills
16. Ethical Selling 8 step technique involving various things from building rapport right up to final close in selling
17. How to speak and communicate
18. Types of patients and personalities and how to deal with different types of people
19. How to ethical sell to different types and categories of patients
20. Overcoming objections and helping patients decide for best treatment outcomes.
21. 7 star patient experience systems
22. How to create a wow for patients in your dental practice
23. Various protocols in the 10 step patient journey in your practice
24. Over 1000 different systems plus standard operating protocols for clinical and non-clinical teams in practice.
25. Telephone reception scripts and communication training
26. Front desk complete training for 7 star experiences.
27. Payment protocols and how to avoid bad debts
28. Ethical marketing basic principles
29. Ethical marketing strategies and techniques to use over the year.
30. Ethical marketing technical training on various platforms used by Dental Concepts.
31. And many more systems…
DBM Intense Foundation - Level 1
Inclusions of DBM Intense Foundation 2019-20
- DBM Fast Track Membership
- Entry to DBM live workshops in –
- Pune on 27th & 28th September 2019
- Bangaluru on 24th & 25th January 2020
- Delhi on 10th & 11th April 2020
- Mumbai on 24th & 25th July 2020
Total Investment – Rs. 101500.00
Limited period offer – Rs 60000.00 paid in 10 installments of Rs.6000.00 each for 10 months.
Above prices are including GST.
DBM Intense Advanced - Level 2
Inclusions of DBM Intense Foundation 2019-20
- DBM Fast Track Membership
- Entry to DBM live workshops in –
- Pune on 27th & 28th September 2019
- Bangaluru on 24th & 25th January 2020
- Delhi on 10th & 11th April 2020
- Mumbai on 24th & 25th July 2020
- Access to DBM Intense Digital course
- DBM Marketing Plan Document – Bespoke Marketing Strategy
- DBM FB Live Video Training
- DBM Vault Resource toolkit
Total Investment – Rs. 241500.00
A Limited Time offer – Rs.120000.00 paid in 12 installments of Rs. 10000.00 each for 12 months.
Above prices are including GST.
DBM Intense Elite - Level 3
Inclusions of DBM Intense Foundation 2019-20
- DBM Fast Track Membership
- Entry to DBM live workshops in –
- Pune on 27th & 28th September 2019
- Bangaluru on 24th & 25th January 2020
- Delhi on 10th & 11th April 2020
- Mumbai on 24th & 25th July 2020
- Access to DBM Intense Digital course
- DBM Marketing Plan Document – Bespoke Marketing Strategy
- DBM FB Live Video Training
- DBM Vault Resource toolkit
- DBM Personal Online Mentoring With Dr. Manish Chitnis
- NABH Accredent Services –
- DBM Connect Pro – 1 year subscription of Patient Education Software
Total Investment – Rs. 564500.00
A Limited Time offer – Rs.216000.00 paid in 18 installments of Rs. 12000.00 each for 18 months.
Above prices are including GST.
What Is Included In Face To Face Classroom Workshops With Manish & The DBM Team
Includes 8 Full Days Of Extensive Workshops with Dr Manish Chitnis and the DBM Team over the year.
Module – Starting A Dental Business (START)
• Starting and growing your business (includes business financial management)
• This Module will give you all knowledge and tools to actually start a project or business. This module is for anyone who is dental associate or a business owner.
• E.g. buying a new dental practice, planning your existing business and implementing a new project in your dental practice as an associate dentist like dental implants or smile makeovers.
• The emphasis will be on creating and driving forward a business plan which will include all financial spreadsheets and numbers understanding of the business world. This tool kit will help you implement your plans on a ready-made platform.
• You can confidently pitch your business plan to a bank manager or your business manager of your corporate so as to implement your project.
Module – Ethical Selling And Communication Skills Training (SELL / SPEAK)
• This Module will give you all knowledge and tools to follow the principles of Dale Carnegie in “How to make friends and influence people“. It will help you convert bigger treatment plans into reality and actually helping people say yes to your suggestions.
• It will tell you how to ethically sell and give your patients all options they deserve to have.
• This will increase productivity and help you use the high end clinical skills you always wanted to use.
• This Module will also give you all knowledge and tools to be able to communicate better with your patients, peers and staff.
• It will increase your confidence in day to day communications.
• Speaking skills are the base for developing any relations. This module will help you with addressing the communication skills with different types of people who you meet in day to day practice.
• This will help you be a leader and successfully lead a productive team.
• Speaking skills for one to one, one to small group and one to many will be a part of this training.
Module – Showcasing And Positioning As An Expert And Creating The ‘Wow’ Factor (SHOW)
• Creating a 7 star patient experience and how to build your team for creating a wow factor in your practice.
• This Module will give you all knowledge and tools to take your patient dental experience to a completely new level.
• How to showcase and position yourself as the expert in your field as a dentist? This module will give you various insights into the expert positioning tools ranging from how to communicate with your patient, doing a detailed dental examination, presenting treatment plans – right up to follow ups and recall appointment management.
• This module will help you stand out of the competition you face within your practice or within your local area of practices.
Module – Ethical Marketing & How To Increase The Number Of Quality Patients (SPREAD)
• This Module will give you all knowledge and tools to ethically market your dental practice in the community.
• It will explain the difference between marketing and advertising.
• Dental associates will learn how to improve on their existing patient base and how to develop the referrals through existing and new patients. They will learn how to introduce new dental products to their patients through ethical marketing techniques.
These workshops will happen every quarter over the year in India.
What Are The Contents Of The DBM Vault
Once you enrol on this program we give you access to our DBM VAULT ( A treasure of Dental Concepts UK design and resource assets which can be easily replicated for your practice ).
You also get access to the online video learning portal and can see various recorded programs done by DBM Team and Manish.
The various levels access includes –
DBM Mini Series – 10 video series constituting the 10 steps in the patient’s journey in your practice
DBM Live Series – Recordings of Live Lecture programs by Manish In Mumbai, Pune and Thane including lecture by Chris Barrow, the most popular dental business coach in the UK.
DBM Intense Modules – All the modules recorded specially by Manish for the online channel
DBM Vault – The Ultimate resource and toolkit section and Dental Concepts assets.
Personal Mentoring With Dr Manish Chitnis
You will be entitled to 4 sessions of 90 minutes each with our principal trainer and founder, Dr Manish Chitnis over the year.
He will guide you through to all your queries regarding the DBM training and resources and help you with implementation of the same in your day to day practice.
Summary Of Topics Which Manish Will Teach
1. Personal development
2. Professional development
3. Team building
4. Personal capability analysis
5. Professional capability analysis
6. Financial audit of business
7. Profit and loss in business
8. Income generating unit guidance
9. Earnings manager tool kit
10. Business planning for new business
11. Business planning for existing business
12. Internal dream team set up
13. External dream team set up
14. Health and life balance
15. Neuro – linguistic skills
16. Ethical Selling 8 step technique involving various things from building rapport right up to final close in selling
17. How to speak and communicate
18. Types of patients and personalities and how to deal with different types of people
19. How to ethical sell to different types and categories of patients
20. Overcoming objections and helping patients decide for best treatment outcomes.
21. 7 star patient experience systems
22. How to create a wow for patients in your dental practice
23. Various protocols in the 10 step patient journey in your practice
24. Over 1000 different systems plus standard operating protocols for clinical and non-clinical teams in practice.
25. Telephone reception scripts and communication training
26. Front desk complete training for 7 star experiences.
27. Payment protocols and how to avoid bad debts
28. Ethical marketing basic principles
29. Ethical marketing strategies and techniques to use over the year.
30. Ethical marketing technical training on various platforms used by Dental Concepts.
31. And many more systems…
DBM Softwares & DVD
You will be entitled to one year subscription to –
DBM Connect Pro – DBM Patient Education Software
Invitation To Attend DBM Intense Advanced Training Program
Twice a year DBM will organise a 3 day Get Away Advanced Training Program in a beautiful Resort Location.
Will Include the registration for the Speakers Academy Program.
DBM intense advance training
Speakers Academy Program
What’s Included:
1. Mind and Mindset
2. Body and posture
3. Tonality
4. Speaking styles
5. Basics of Speaking from stage.
6. Basics of Speaking on camera.
7. Audience patterns and reaction styles
8. How to create content
9. How to present content
10. Tips to wow the audience
11. How to Speak without PowerPoint
12. How to Speak without script
13. How to use V.A.K. patterns as a speaker for effective presentations
14. Getting ready to go on stage (Workshop)
15. Personal coaching and feedback on your own speaking style (Live coaching)
16. Challenges as a speaker and how to overcome them
17. How to market your own speaking gigs? (Tips on selling yourself as a speaker)
18. How to create your audience.
19. Speaking one to one techniques (i.e. With your patients or staff )
20. The P.F.L rule in speaking
21. And much more live extempore stuff.
This program is not yet announced for the current training year 2019-20.