The Dental Business Masters (DBM) INTENSE Workshop Program 2018 – 19 is a year long classroom based program for dentists which consists of 4 modules which are 4 aspects pillars of a successful dental practice / business. This program is part of the Dental Business Masters Academy UK and is conducted in India In Mumbai, starting this June 2018.
The main aim is to achieve excellent patient care, stress free, modern and systematic working of the team and exponential growth in work satisfaction plus financial targets for the dental business.
4 Modules covered in the Program
START
Sell & speak
show
spreadEligibility and Enrollment
If you are a dentist into 2 years of practice or 15 years, you are eligible to join the DBM Intense Program, provided you are serious about taking your practice to the next level with excellence in patient care and building the systems in your practice which are implementable and sustainable.
Ideally we would love if you follow these steps mentioned, however, you can directly enrol for the DBM Intense after you have had a chat with our Prinicipal trainer & founder, Dr Manish Chitnis and completed the DBM Online Certificate Course.
Step 1
DBM Membership
Become a DBM Annual Member – Fast Track to get started on the journey. Not only do you get ‘Members Prices’ for all DBM Events & Products, you get a plethora of resources which you can start implementing straight away.
Step 2
DBM Extreme Makeover
One Day Intense Program With Dr Manish Chitnis and other Industry Stalwarts like Dr Rajiv Verma & Dr Ajit Shetty to give to a full snapshot insight into the 4 core areas mentioned above. It is guaranteed to blow you away and open your eyes to a new world in managing the dental business.
Step 3
DBM Online Certification
This includes online access to a series of online videos and training from Dr Manish Chitnis along with a telephonic chat to understand your practice and if you are someone who would be able to implement the several business strategies, systems and protocols taught at the DBM Intense Year Long Workshops
DBM intense
Includes 8 Full Days Of Extensive Workshops with Dr Manish Chitnis and the DBM Team In Mumbai Over The Year.
Module One – Starting A Dental Business (START)
• Starting and growing your business (includes business financial management)
• This Module will give you all knowledge and tools to actually start a project or business. This module is for anyone who is dental associate or a business owner.
• E.g. buying a new dental practice, planning your existing business and implementing a new project in your dental practice as an associate dentist like dental implants or smile makeovers.
• The emphasis will be on creating and driving forward a business plan which will include all financial spreadsheets and numbers understanding of the business world. This tool kit will help you implement your plans on a readymade platform.
• You can confidently pitch your business plan to a bank manager or your business manager of your corporate so as to implement your project.
Module Two – Ethical Selling And Communication Skills Training (SELL / SPEAK)
• This Module will give you all knowledge and tools to follow the principles of Dale Carnegie in “How to make friends and influence people“. It will help you convert bigger treatment plans into reality and actually helping people say yes to your suggestions.
• It will tell you how to ethically sell and give your patients all options they deserve to have.
• This will increase productivity and help you use the high end clinical skills you always wanted to use.
• This Module will also give you all knowledge and tools to be able to communicate better with your patients, peers and staff.
• It will increase your confidence in day to day communications.
• Speaking skills are the base for developing any relations. This module will help you with addressing the communication skills with different types of people who you meet in day to day practice.
• This will help you be a leader and successfully lead a productive team.
• Speaking skills for one to one, one to small group and one to many will be a part of this training.
Module Three – Showcasing And Positioning As An Expert And Creating The ‘Wow’ Factor (SHOW)
• Creating a 7 star patient experience and how to build your team for creating a wow factor in your practice.
• This Module will give you all knowledge and tools to take your patient dental experience to a completely new level.
• How to showcase and position yourself as the expert in your field as a dentist? This module will give you various insights into the expert positioning tools ranging from how to communicate with your patient, doing a detailed dental examination, presenting treatment plans – right up to follow ups and recall appointment management.
• This module will help you stand out of the competition you face within your practice or within your local area of practices.
Module Four – Ethical Marketing & How To Increase The Number Of Quality Patients (SPREAD)
• This Module will give you all knowledge and tools to ethically market your dental practice in the community.
• It will explain the difference between marketing and advertising.
• Dental associates will learn how to improve on their existing patient base and how to develop the referrals through existing and new patients. They will learn how to introduce new dental products to their patients through ethical marketing techniques.
These workshops will happen every quarter over the year in Mumbai, India.
Once you enrol on this program we give you access to our DBM Resources( A treasure of Dental Concepts UK design and resource assets which can be easily replicated for your practice.
You will be entitled to 6 sessions of 90 minutes each with our extensively trained DBM Coaches over the year.
They will reply to all your queries regarding the DBM trainings and resources and help you with implementation of the same in your day to day practice.
1. Personal development
2. Professional development
3. Team building
4. Personal capability analysis
5. Professional capability analysis
6. Financial audit of business
7. Profit and loss in business
8. Income generating unit guidance
9. Earnings manager tool kit
10. Business planning for new business
11. Business planning for existing business
12. Internal dream team set up
13. External dream team set up
14. Health and life balance
15. Neuro – linguistic skills
16. Ethical Selling 8 step technique involving various things from building rapport right up to final close in selling
17. How to speak and communicate
18. Types of patients and personalities and how to deal with different types of people
19. How to ethical sell to different types and categories of patients
20. Overcoming objections and helping patients decide for best treatment outcomes.
21. 7 star patient experience systems
22. How to create a wow for patients in your dental practice
23. Various protocols in the 10 step patient journey in your practice
24. Over 1000 different systems plus standard operating protocols for clinical and non-clinical teams in practice.
25. Telephone reception scripts and communication training
26. Front desk complete training for 7 star experiences.
27. Payment protocols and how to avoid bad debts
28. Ethical marketing basic principles
29. Ethical marketing strategies and techniques to use over the year.
30. Ethical marketing technical training on various platforms used by Dental Concepts.
31. And many more systems…
Total Investment For The Program is Rs. 92400/- Plus GST.
However…
– You are eligible for 10% Off if you are a DBM Member – Fast Track.
– Rs 25000/- will be deducted from the course fee which you had paid for the DBM Online Certification Course.
DBM intense elite
Includes 8 Full Days Of Extensive Workshops with Dr Manish Chitnis and the DBM Team over the year.
Module One – Starting A Dental Business (START)
• Starting and growing your business (includes business financial management)
• This Module will give you all knowledge and tools to actually start a project or business. This module is for anyone who is dental associate or a business owner.
• E.g. buying a new dental practice, planning your existing business and implementing a new project in your dental practice as an associate dentist like dental implants or smile makeovers.
• The emphasis will be on creating and driving forward a business plan which will include all financial spreadsheets and numbers understanding of the business world. This tool kit will help you implement your plans on a readymade platform.
• You can confidently pitch your business plan to a bank manager or your business manager of your corporate so as to implement your project.
Module Two – Ethical Selling And Communication Skills Training (SELL / SPEAK)
• This Module will give you all knowledge and tools to follow the principles of Dale Carnegie in “How to make friends and influence people“. It will help you convert bigger treatment plans into reality and actually helping people say yes to your suggestions.
• It will tell you how to ethically sell and give your patients all options they deserve to have.
• This will increase productivity and help you use the high end clinical skills you always wanted to use.
• This Module will also give you all knowledge and tools to be able to communicate better with your patients, peers and staff.
• It will increase your confidence in day to day communications.
• Speaking skills are the base for developing any relations. This module will help you with addressing the communication skills with different types of people who you meet in day to day practice.
• This will help you be a leader and successfully lead a productive team.
• Speaking skills for one to one, one to small group and one to many will be a part of this training.
Module Three – Showcasing And Positioning As An Expert And Creating The ‘Wow’ Factor (SHOW)
• Creating a 7 star patient experience and how to build your team for creating a wow factor in your practice.
• This Module will give you all knowledge and tools to take your patient dental experience to a completely new level.
• How to showcase and position yourself as the expert in your field as a dentist? This module will give you various insights into the expert positioning tools ranging from how to communicate with your patient, doing a detailed dental examination, presenting treatment plans – right up to follow ups and recall appointment management.
• This module will help you stand out of the competition you face within your practice or within your local area of practices.
Module Four – Ethical Marketing & How To Increase The Number Of Quality Patients (SPREAD)
• This Module will give you all knowledge and tools to ethically market your dental practice in the community.
• It will explain the difference between marketing and advertising.
• Dental associates will learn how to improve on their existing patient base and how to develop the referrals through existing and new patients. They will learn how to introduce new dental products to their patients through ethical marketing techniques.
These workshops will happen every quarter over the year in India.
Once you enrol on this program we give you access to our DBM VAULT ( A treasure of Dental Concepts UK design and resource assets which can be easily replicated for your practice ).
You also get access to the online video learning portal and can see various recorded programs done by DBM Team and Manish.
The various levels access includes –
DBM Mini Series – 10 video series constituting the 10 steps in the patient’s journey in your practice
DBM Live Series – Recordings of Live Lecture programs by Manish In Mumbai, Pune and Thane including lecture by Chris Barrow, the most popular dental business coach in the UK.
DBM Intense Modules – All the modules recorded specially by Manish for the online channel
DBM Vault – The Ultimate resource and toolkit section and Dental Concepts assets.
You will be entitled to 6 sessions of 90 minutes each with our principal trainer and founder, Dr Manish Chitnis over the year.
He will guide you through to all your queries regarding the DBM trainings and resources and help you with implementation of the same in your day to day practice.
1. Personal development
2. Professional development
3. Team building
4. Personal capability analysis
5. Professional capability analysis
6. Financial audit of business
7. Profit and loss in business
8. Income generating unit guidance
9. Earnings manager tool kit
10. Business planning for new business
11. Business planning for existing business
12. Internal dream team set up
13. External dream team set up
14. Health and life balance
15. Neuro – linguistic skills
16. Ethical Selling 8 step technique involving various things from building rapport right up to final close in selling
17. How to speak and communicate
18. Types of patients and personalities and how to deal with different types of people
19. How to ethical sell to different types and categories of patients
20. Overcoming objections and helping patients decide for best treatment outcomes.
21. 7 star patient experience systems
22. How to create a wow for patients in your dental practice
23. Various protocols in the 10 step patient journey in your practice
24. Over 1000 different systems plus standard operating protocols for clinical and non-clinical teams in practice.
25. Telephone reception scripts and communication training
26. Front desk complete training for 7 star experiences.
27. Payment protocols and how to avoid bad debts
28. Ethical marketing basic principles
29. Ethical marketing strategies and techniques to use over the year.
30. Ethical marketing technical training on various platforms used by Dental Concepts.
31. And many more systems…
You will be entitled to one year membership to –
– DBM Practice Management software (with marketing module).
– DBM Patient Education Software
– Training DVD from Chris Barrow, one of the most popular dental coaches in the United Kingdom.
Twice a year DBM will organise a 3 day Get Away Advanced Training Program in a beautiful Resort Location.
Will Include the registration for the Speakers Academy Program.
Total Investment For The Program is Rs. 184800/- Plus GST.
However…
– You are eligible for 10% Off if you are a DBM Member – Fast Track.
– Rs 25000/- will be deducted from the course fee which you had paid for the DBM Online Certification Course.
DBM intense advance training
Twice a year DBM will organise a 3 day Get Away Advanced Training Program in a beautiful Resort Location.
What’s Included:
1. Mind and Mindset
2. Body and posture
3. Tonality
4. Speaking styles
5. Basics of Speaking from stage.
6. Basics of Speaking on camera.
7. Audience patterns and reaction styles
8. How to create content
9. How to present content
10. Tips to wow the audience
11. How to Speak without PowerPoint
12. How to Speak without script
13. How to use V.A.K. patterns as a speaker for effective presentations
14. Getting ready to go on stage (Workshop)
15. Personal coaching and feedback on your own speaking style (Live coaching)
16. Challenges as a speaker and how to overcome them
17. How to market your own speaking gigs? (Tips on selling yourself as a speaker)
18. How to create your audience.
19. Speaking one to one techniques (i.e. With your patients or staff )
20. The P.F.L rule in speaking
21. And much more live extempo stuff.
This Program is
– Complimentary for DBM Intense Elite Batch of dentists
– At Victuals only for DBM Alumni Dentists from the past 3 years who have graduated DBM Intense.
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Dr. Pravin Poojary
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Dr. Prashant Gadia
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Dr. Nilesh Bhavsar
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Dr. Shalin Gataliya
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Dr. Raj Rege
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Dr. Deepika Khanna
DBM story- Dr. Deepika Khanna
"Hello sir , I have some good news ", said Dr.Deepika Khanna who has just started her practice in March this year .
The good news being she has finally progressed to a team of 8 employees in a spam of 7 months -
1 Associate dentist /TCO
2 Clinical assistants
3 Floating assistants
2 Receptionist
2 House keeping
She was ecstatic because now her team is complete .
Also brochures and member ship cards for her clinic were out for printing and web designing was in process .
She seemed super excited about the fact that her revenue had multiplied by double with good amount of savings in hand .
Wow !! Doesn't it seem a dream come true
On asking her the secret of the success She said "DBM - which has taught me to sincerely following a system ."
We pursued her for some more details and she further added , "
I think Rotary International Organisation and individual camps, BNI, and association with chemist, local walk ins due to the location of clinic is what is helping the patient inflow. "
Also Communicating with simplicity and clarity and a systematic flow has helped her in bringing out the confidence and trust of the staff and the patients in her entire team .
"My receptionist, Jyoti , is a loving and humble chatterbox , who talks to the patients in the waiting room while they wait for their turn , giving a familiar feel and making them comfortable to freely giving verbal feed backs."
Regular follow up according to the protocols has helped her and her team understand where to focus and Monthly target settings help in tracking the progress.
"My team and i share a great bond and I am missed when not around and it feels that I am going in the right track with my team ."
She usually receives calls from Google maps and business and it has helped her enormously .
"I talk to them the DBM guidelines and in turn it helps me prepare well for their first visit and in turn conversions for treatment. "
Her clinic has 8 ongoing ortho cases,5 FMR cases ,Frequent Oral surgery cases, Endo cases going on and other general cases on routine basis and her clinic is only 7 months old.
"My patients love talking to me, as I don't come across as a sales person and speak to them on a personal front " she adds
She feels it is her love and passion for the field that shows results in her practice .
We at DBM love how Dr. Deepika has moved up the ladder of success in short span of time with all her dedication and hard work and feel like this is an inspiration for all .
This is Dr. Shruti reporting on DBM success stories across the country !
Ethical Marketing & Increase in Quality Patients
Showcasing & creating the ‘WOW’ Experience
Ethical Selling and Communication Skills
Kickstart a Business or a Project
Dr. Santosh Pingale
15 years of being into dental Practice ,when Dr. Santosh Pingale started working on upgrading his Clinical skills and learning new techniques and buying new equipment’s, he use to frequently question himself that how could he come forward to let people know about his experiences and how will they value it.
Many other issues like the number of Dental Clinics opening around, the price war, earning and expense management, how to retain patients and how to get new patients, used to linger in his mind with no solutions at hand.
“We as Dentist have learned all the clinical skill set required for our practice, in college, but when it comes to private practice we not only have to treat the tooth well but also treat the patient well.” He said while stating that this is the dilemma of many dentists both fresher and old.
He Was in search of a course which would teach him how to manage the business of Dentistry, effortlessly.
He says, “DBM gave me answers to all of my questions. Dr.Manish Chitnis and Dr. Sameer Bhandari with their contagious energy, knowledge and strong will to help raise standards of Indian Dental health Care motivated us to move ahead on the predictable pathway of success laid down by DBM ethical principles.”
“How to get maximum outputs in minimum time investment, how to get your numbers right, how to delegate work and position yourself in your own Practice, how to make a mark Online, were few of the thousands things that we learnt at DBM,” said an overjoyed Dr. Pingale.
With application of DBM policies in his Clinic his life became easier and at the same time the revenue in his practice started increasing substantially within a period of 6 months of course completion.
“DBM is an ongoing journey with lot many things yet to be applied, but whatever I have applied has given me desired results.” he said
What he wanted from his Dental Practice was Happiness for self, patients and the Staff and he assures that DBM just ensures you get all that. He further went ahead to say, “Dental Care Industry is growing at a rate of 20% plus every year and still the Dentists’ are complaining of no patients, this means the direction at which we are approaching is going wrong. Instead of focusing on getting more patients by cutting down the prices we should focus on increasing the value addition to the services provided and the level of care for patients.”
He excitedly exclaimed, “I am so influenced by the DBM values and techniques that I am excited to share it with others and see the whole Dental fraternity changing for better to safely deliver best quality of Dental Care at par with the western countries. As I like to help people and make a difference in the lives of others, I am extremely keen and enthusiastic about being a part of team DBM in spreading this knowledge and Practice management tool of DBM to all the dentist's in India.”
We at DBM help you become your own success story, now and forever.
This is Dr. Shruti reporting on DBM success stories across the country!
Dr. Sachin Mittal
When Dr. Sachin Mittal came to Hisar, Haryana, an unknown city to him 7 years back, he started his small dental practice with single chair.
“In the next 5 years, I worked hard and converted my practice to 2 chair dental practice.”
At that very moment, he has a wish to make a dream implant center and he started doing courses for implants, dental practice and management, with a mission to fulfill his dream.
“Almost 2 years back I joined DBM under Dr Manish Chitnis sir, and that was a game changer for my practice and my life too.”
Keeping all the lessons of patient experience, ethical selling and marketing in mind, Dr. Mittal started building a stronger team and now has one of the most advanced DENTAL implant centers of the city ,with 5 dental chairs and a team of around 25 dedicated doctors and staff.
He proudly tells us that recently he and his team has started yet another setup of 2 dental chair in a hospital.
Dr. Sachin says, “Getting awarded as the best new practice of year - 2017 at Famdent awards was indeed a cherry on the cake.”
For Dr. Mittal SKY IS THE LIMITS and he is looking forward to getting India's prestigious NABH accreditation for his practice soon this year under the guidance of Dr. Manish and the team at DBM.
He finally conclude, “Thanks to Dr. Manish Chitnis sir and the DBM team.
All credit goes to you.”
Dr. Purvi Patel
Dr. Purvi Patel who graduated in 2005 and started her practice in 2014, says that “In the years between graduation and opening up my practice, I attended numerous courses and conferences focusing to hone my clinical skills. But by the time I was celebrating my clinic’s first anniversary the reality also dawned onto me, that just clinical skills aren't enough to run a successful practice.”
Not only was she beginning to feel insecure about the number of dental clinics around her area but she was also struggling to manage the clinic and the staff.
“DBM has changed this forever! One year with Manish Chitnis and team DBM has given me tremendous insights about different aspect of dentistry. It has completely transformed the ethos of my practice”, she exclaimed.
She further adds that she is now able to implement systems for better patient care with a team that is equally committed & dedicated to the growth of her practice.
“I do not say that I no longer face any challenges in my practice! But I do say that I'm now able to deal with them more constructively! DBM has empowered me in more ways than I can express!” said an extremely satisfied Dr.Patel.
We at DBM love to see people move up on the ladder of success, because every success story reassures that possibilities in life are still endless.
This is Dr. Shruti reporting on DBM success stories across the country!
Dr. Niket Mehrotra
Dr. Niket Mehrotra started following the DBM since the time of its inception when he saw many of his seniors united together and doing something for which he shared great love management.
But somehow he did not board the DBM until year three he says, “At year 3 of DBM, I was very sure that I want to join this.”
His intention was not only to learn but he was also very keen to know that how could he spread this flavour of dentistry to the fellow dentists’.
While talking about is mentor he says, "no one can mentor as well as Dr. Manish does with his keen learners."
“When I started DBM, I had a feeling that the ceiling has come for my dental growth, but I was astonished to see the results. Just after 10 months of learning and applying DBM techniques to my practice, it has changed the definition and level of ceiling for me.”
“Now I have more time for myself and my family, a happy team working with me, more profits and more number of patients appreciating our work and behavior, said an enthusiastic Dr. Niket.
For Dr. Niket DBM is a compulsive phenomenon for young practice or an old practice.
He says, “It does not matter that how long you are in the practice, you still need someone who can hold your hand and let you know the best you have in your pockets. I am deeply thankful to Manish and Sameer for giving me this wonderful vision”
If you are willing to try what we at DBM try to preach, you will have to settle for the ordinary and our doctors are proof of that.
This is Dr. Shruti reporting on DBM success stories across the country!
Dr. Akshat Gupta
A run of the mill dentist, who was going to the clinic on an everyday basis- doing patients, earning money and coming back home, is how Dr. Akshat Gupta described himself before he became a part of DBM.
The monotony and routine cropped up questions in his mind, which is quite commonly running on huge number of dentists minds as well these days.
“Will this profession ever enable me to live the lifestyle I have always dreamed of?”
“When will the patients understand that they cannot get treatments which require such high level of precision and focus for a cheap cost?”
“Will patients ever realize that I am dentist who cares about them and my fees I just a by-product of the confidence they will have when I give them that beautiful smile?” are some questions which he asked himself.
Then came a turn point in his life when Dr. Manish Chitnis and Dr. Sameer Bhandari brought DBM to his doorsteps.
Dr.Gupta says, ”All I knew about Dr. Manish was that he has a flourishing practice in the U.K and was conducting what looked like any other management course which would help you understand your profession better.”
Dr. Gupta was completely wrong and what he got instead was this experience which he shares,
“This person (Dr. Manish) who came out of nowhere for me, has today helped me change my life both professionally and personally in abundance.”
Dr.Gupta feels that, Dr. Manish Chitnis and his team at DBM, change the entire perspective about dentistry and after implementing the simple things taught at the yearlong program, he witnessed a sudden surge of growth in his practice.
“What was at one time a simple one chair practice with one chair side assistant, has now successfully grown in to a two chair practice with 2 chair side assistants, a front desk officer and a team of 3 associate dentists , and all this with a perfect balance between my work and personal life , said a very happy Dr.Gupta.
He further added, “The biggest change came when the outlook of my patients changed towards my practice. They started loving every bit of visiting my clinic because of the fantastic experience they had with us and compliments on our dental team being so friendly and approachable started flowing in.“
Dr.Gupta feels that there is so much to dentistry than just working on patients and this was an enlightenment that DBM gave him. TEAM DYNAMICS, MARKETING, ETHICAL SELLING AND PATIENT JOURNEY are few things of the list which today not only does he understand better but also implements regularly in his practice.
Understanding the finances of his practice has enabled him to finally earn the money he wanted and enjoy it at the same time with family vacations which, earlier was something he craved for.
He says, “The fact that team DBM over delivered at every point of time throughout the entire year just assured me that they were here not to make money but for a much larger vision.
Even the odd time calls were answered, giving me suggestions on the silliest of doubts that I had, making me accountable for the actions that I wanted to take and following up with how I progress at every step of the way.“
He further adds, ”DBM made me think about things and do them, some of which I had not even thought of. I can go on and on and on, about my experience at DBM as indeed it was life transforming for me in all respects.”
“A big THANK YOU is not enough for what DBM has done for me and continues to do despite the yearlong program being over.
The bonding and the camaraderie which I share with team DBM is here to stay forever”, he concluded.
That’s what DBM team does, they build relations and change lives for better.
This is Dr. Shruti reporting on DBM success stories across the country!
Dr. Aditi Mahale
Dr. Aditi Mahale, whose journey with Dr. Manish and DBM started with a webinar, followed by a one day workshop and still continues even after completion of her yearlong course, says “That's the secret of Manish & his DBM Team.... they are always in continuous touch with You.”
While sharing her story of leading her Dental Practice and Life to a New Level with DBM & mentor Manish Chitnis, she said “My past dental practice, in brief was, one Dentist and One unstable Assistant.”
“Today I have a strong team of 1 Associate Dentist, 4 Assistants and 1 part-time Creative Head.” She says proudly today.
She went ahead to give All her thanks to DBM for making her life easier by work distribution, which has led to better Patient experience in terms of quality and time, consequently it has also led to the growth of her practice.
“DBM is not just about MARKETING, she said, “it is about the SYSTEMS in place, it is about HUMAN RESOURCE Management, it is about the Emotional Quotient of your practice.”
Dr. Aditi highly recommends this Course to her friends and colleagues and further adds, “My story continues with improvement in my skills as a Clinician & Practice Owner with my Facilitator DBM & Mentor Manish Chitnis.”
We at DBM believe that being successful is having a balance of success stories across the many areas of your life and this is what we preach.
This is Dr.Shruti reporting on DBM success stories across the country!
Dr Manish Chitnis
Founder & Director
Dr Manish Chitnis obtained his dental degree in India and has enjoyed a successful career in dentistry for the past 23 years. After gaining experience in India and UK whilst working in small as well as large corporate dental clinics, he decided to run his own practice in the UK, where he is the owner of Dental Concepts, a thriving dental practice in Whitchurch. His practice is on a growth path with the more clinics opening soon in UK, the next one opened in Andover last February 2016. The new practice in Andover is an Advanced state of the art centre with all the latest technology available. Besides growing his dental practice, Manish is passionate about sharing knowledge and resources with other dentists in the brand new spacious education centre at Andover and has also run many training programmes in Oxford and Hampshire in the areas of clinical governance, dental business best practices and designing the best possible patient journey within the economic framework of a dental practice.
He is a keen Table Tennis player playing for the local club and has recently completed a once in a lifetime Survival Expedition in the deserts of Oman. He is a proud father of a teenager son and has a lovely wife, Shilpa who is the Co-owner of Dental Concepts.
Dr Shilpa Chitnis
Co-founder and Director
I have been a General Dentist for over 17 years.
Practised in Mumbai for 4 years and then moved to the UK in 2005.
Finished International qualifying exam - 2006
Passed MJDF in 2007
Worked as a GDP in a corporate practice (former ADP now My dentist) from September 2006 till 2010.
Along with my husband we bought a family run mixed dental practice from September 2010 (Dental Concepts Whitchurch)
We started a squat private practice in Andover in 2016.
Have been updating my clinical skills by doing cosmetic hands on courses and the Invisalign course.
I have done
*Certification and Accreditation in DISC profiling
*Certification in Emotional Intelligence with Genos International
*Certified Practitioner NLP and Timeline therapy
*Certified Life coach
*Currently doing a certification in CBT.
I am very keen to make a difference for my colleagues who feel pressured or stressed or want direction in their career.
I have worked with my team using and understanding personality profiles and emotional intelligence. This has helped strengthen the team.
With these results, I have also worked with over 50 dentists in India. I have recently started working with few dentists here in the UK.
I have conducted goal setting workshops for few of my dentist colleagues
Dr Rajiv Verma
A student of Government Dental College & Hospital. Mumbai, Dr. Rajiv Verma is in the field of dentistry for 34 long years, his command on the subject of Clinical Prosthodontics has been witnessed till date by more than 30000+ dentists & 2300+ hands-on course participants in his 450+ lectures, presentations, live on patient demos, live on video shows of Porcelain Veneers, Crown'n'Bridge & DSD - Digital Smile Design .
A clinician for 30 years, a dental ceramist of repute for 21 years, a IDA Speaker for 19 years, a course conductor for 13 years, an international Speaker for last 6 years, an author of 2 books, it is not over yet his latest title is of a DSD - Digital Smile Design Master & DSD Lecturer of Asia/India. A key Thought Leader for Colgate, a National Consultant to a social project by Global Protect Dental Private Limited & what not. His new & forthcoming ventures - a column titled RVG - Rajiv Verma Gyan in Famdent Magazine & a Concept Bur Box in making. Life has been a crazy journey till now. Meet the Maestro in 2015 at various locations across India.
Dr Ajit Shetty
Dr. Ajit Shetty graduated and Post graduated from Government Dental College and Hospital, Mumbai Fellow and Diplomate, International College of Oral Implantologists, (USA) Fellow and Diplomate, Indian Society Of Oral Implantologists. His areas of excellence include- Aesthetic Dentistry, Implants and Full Mouth Rehabilitation and Lasers. He conducts Extensive training in Oral Implantology all over the world in Singapore, Germany, Denmark, USA etc.
He Lectures extensively and conducts several Hands on Courses and Live Clinical Demonstrations all over India and abroad for dental colleagues on Aesthetic Dentistry ,Implants, Occlusion and Lasers and Practice Management. Past President of Indian Dental Association, Mumbai. He has Held various posts in the association at city, state and national level.he was also the Founder member and Past President of the Indian Academy of Aesthetic and Cosmetic Dentistry.
Dr Bhakti Agaskar
Dr. Bhakti Agaskar passed B.D.S in 1983 from GDC Mumbai and was awarded the Colgate Palmolive Gold Medal for scoring the highest marks in Periodontology & was also felicitated with the Dr. Bhajiwala Trophy by Indian Society of Periodontolgy
She has been In private practice since 1984 at Kalwa and Thane and has Established and built a very successful & organised practice .
Pertaining to the leadership qualities she has she took up various responsibilities & posts in Ida thane branch & State branch & won many awards.The 41st MSDC which was held at Thane when Dr. Bhakti was the organising Sec was a huge success and the records set then have not been broken yet . Spotting the talent & qualities that Dr. Bhakti has, she was appointed qq11 as the founder Secretary of the Women's Dental Council IDA HO.
Being a senior practitioner & having worked for the association she had realised the various problems the Dentists & the profession faced and identifies with the vision & goals of DBM and has been working towards the achievements of the same .
Dr Aditi Mahale
Dr.Aditi Mahale is Practising Dentistry since 2009 at Dombivli. She owns DentA-Zone Dental & Implant Clinic, a 2 chair set up.
Joined Dental Business Masters in 2016 and there's no looking back since then.
She won the DBM Best Marketing Genius Award 2016-17.
DBM played a vital role not only in improving Finances but also Various other aspects of Dental Practice Management.
Being appointed as DBM Coach was a proud moment.
Her motto is to keep working consistently to get the results.
Dr. Aditi is also associated with various organisations and is committee member of IDA DOMBIVLI.
Member of BNI & Rotary International.
She is mother of Son, Abhedya.
Dr.Yogesh , MDS Prosthodontist, her husband is co-owner of Dentazone.
Dr Akshat Gupta
Dr. Akshat Gupta graduated with a Bachelors in Dental Surgery from Mumbai and is a specialist in Dental Implantology from New York University (NYU,USA) .
An ardent learner & practitioner he holds specialist degrees and diplomas in all aspects of dentistry and a Post Graduate Diploma from Symbiosis.
He is certified by The American heart association as a health care professional Basic Life Support (BLS) provider.
Dr. Akshat Gupta is a Certified Graphologist (Handwriting Analyst) from the Institute of Graphological Research. In his free time he is an active participant in Mumbai’s food culture.
A natural at photography, he is quite an enthusiast when it comes to travelling for an adventure & interacting with new people of all age groups.
Building his own practice with the latest technology has been a fulfillment of a personal dream and he believes it is his goal to ensure maximum comfort for patients while providing the best of modern healthcare.
Dr Purvi Patel
Dr. Purvi Patel a General Dental Practitoner has been practising Dentistry since 12 years. After an year of opening her clinic (Shanti Dental Clinic in 2013) she realised that there is more to running a successful dental practice than just good clinical skills. Dental Business Masters changed her vision and she rebranded her practice in 2018 as NURTURE Family Dental Clinic . After winning the third place at the DBM Speakers Academy, she has been given the opportunity to help dentist achieve their goals to build better teams , that follow proper systems to give the ultimate patient experience.
She is one of the founder and former members of GWAMI - Great Woman Association Mumbai India, a yoga enthusiast, a passionate cook and enjoys the company of a good book in her spare time.
Dr Raj Rege
Dr.Raj Rege has completed his BDS from MGV’s KBH Dental College and Hospital, Nashik.
He is working as the General Dentist in Dental Concepts, Naupada, Thane since February 2013. He had worked as Associate Dentist in Dentistree Imaging,Thane where he developed skills for *Cone Beam CT scan development, analysis, interpretation and reporting.*Dental and Maxillofacial Imaging pertaining to diagnosis and treatment planning.*Clinician orientation in the use and applications of Dental Imaging software for better clinical results.
He has also Been an integral part of the Dental Department of Bai Jerbai Wadia Hospital for Children from its inception and even today he is a part of the association.
He is also associated with Indian Dental Association, Thane Branch.
His aim is To Embark on a successful clinical Practice,which delivers stable, predictable and lasting results in terms of durability,functionality,aesthetics and delivering patient satisfaction.
His Hobbies include Quizzing, Table Tennis, Literature (fiction), Poetry, Music (Indian classical and Non-classical).
Dr Rajiv Kalawade
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Dr Mandar Joglekar
Dr.Mandar Joglekar has his private practice in chinchwad since the last 19 years . He has an implant and grafting certificate from bern university ,switzerland.
He conducts endodontics and microscope dentistry courses and is also india national leader for dentinal tubules study club.
He believes as dentistry in India is growing with technology and digital revolution, dentists are facing a few challenges as well!
Helping dentists in learning ethical selling, communication skills, showcasing, digital marketing and understanding & growing their businesses is what is his forte.
Dr Nikhil Girdhar
Dr. Nikhil Girdhar, loves to call himself a dental explorer with 9 years of clinical and business experience.
On the Personal Front;
Mentors: Dr. Gurpreet Singh Duggal, Dr. Manish Chitnis
Dr Santosh Pingale
Dr Santosh Pingale obtained his dental degree from Pune and has enjoyed a successful career in dentistry for the past 17 years in his own 3 chair Practice, White Castles International Dental Care at Pimpri-Chinchwad. He also was part of Pune's first ever huge corporate group Practice Pune International Dental Hospital.
After gaining Fellowship and experience in Implantology and Cosmetic Dentistry he decided to learn the Business of Dentistry from Dental Business Masters Academy by Manish Chitnis.
His practice is on a growth path since then .After he won the 1st position in DBM Speakers Academy he was appointed as DBM Coach for the Practice Management Subject.His interest in improving the standards of Dental health care in India inspired him to work towards NABH accreditation , which is nearing to application process. Besides DBM he is also Director for India Division of the global community Dentinal Tubules started by Dhru Shah-UK. Santosh is passionate about sharing knowledge and resources with other dentists and helping them grow by conducting training programmes in areas of clinical governance, Associate Dentist recruitment, designing the best possible patient journey and also updates in Clinical Dentistry, under the banners of DBM and DT.
He is playing a major role in encouraging Practicing Dentist to develop a Associate Dentist based Practice and successfully serves a helping hand for thousands of new Dentists in finding jobs through his SPs Dentist-Locum WhatsApp Forums.
He is a passionate Badminton player having won numerous titles in Doctors tournaments . Carving and Blogging are his other hobbies.
He is a proud father of a Daughter, Aarushee, and has a lovely wife, Dr Sujata who is the Co-owner of WCI Dental Care. Not to forget '', their adorable dog, Glitter who is also an integral part of the family.
Dr Sudhir Ramanna
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Dr Sameer Thukral
Dr. Sameer Thukral has completed his MDS in 2010. He holds a Masters Degree Certificate in Dental Lasers from the University of Vienna. He is also a Fellow of the ICOI. He is currently into private practice in Pune, a practice which is now 29 years old. They work as a team comprising of specialists in every field allowing them to cover all aspects of dentistry. Dr. Sameer Thukral’s focus in the practice comprises of Dental Implants and Cosmetic Dentistry including Smile Makeovers.
He has trained extensively in these fields all over the world.
Dr Niket Mehrotra
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Dr Shruti Salian
Dr.Shruti has completed her BDS from Sinhgad dental college ,Pune in 2015 and has been practising since then in Mumbai .
Along with clinical dentistry , her interest in non clinical aspects of dentistry brought her to work with Dental business masters , where she found perfect balance .
Being an avid reader , she finds writing blogs about various life experiences inspires her .
She also shares a deep passion for dancing and is trained classical dancer.
She has been working with DBM for the last one year and it has helped her grow her practice, meet inspiring people and learn about the business aspects of dentistry.
Her goal is to support the movement of bringing in this new culture that the Indian dental fraternity needs to acknowledge and accept .
Dr Pratik Rajavadha
Dr. Pratik Rajavadha has completed his BDS from Sinhgad Dental College, Pune in 2015 and is working as a dentist at Bhandari Dental Clinic since then.
He was awarded Best Student in his UG and has won BEST LD and other allocades to his merit.
Dr. Pratik joined DBM in 2016 as a manager and handles all sales for the company and the journey has been a life changing experience for him
He loves to connect with people and help them is a compassionate businessman at heart.
His hobbies include: travelling, biking, reading, etc.
Dr Harshad Chaphekar
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Dr Sameer Bhandari
Co-founder and Director
I am a Dental Graduate from the University of Pune. Recently I have completed my fellowship from International Society for Quality in Healthcare (ISQua). I have been running my private dental practice since 1997. I have always worked towards delivering exceptional patient care.
During my visits to the dental practices abroad, I always wondered why all dental practices couldn’t function and deliver the healthcare in the way that it is delivered in the best practices throughout the world.
This motivated me to make further changes in my own dental practice, which allowed me to match the quality standards in my dental practice to the International standards of Quality of Care.
This process helped me to secure the Accreditation Certificate from NABH (National Accreditation Board for Hospitals & Healthcare Providers).
My Dental Practice is the first Dental Practice in Maharashtra (India) to comply with the international standards of healthcare quality & safety and Secure this accreditation.
I am on a mission to change the face of the Healthcare industry where patients will receive the highest Quality of Care.
