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DBM story- Dr. Deepika Khanna

"Hello sir , I have some good news ", said Dr.Deepika Khanna who has just started her practice in March this year .

The good news being she has finally progressed to a team of 8 employees in a spam of 7 months -
1 Associate dentist /TCO

2 Clinical assistants

3 Floating assistants

2 Receptionist

2 House keeping

She was ecstatic because now her team is complete .
Also brochures and member ship cards for her clinic were out for printing and web designing was in process .
She seemed super excited about the fact that her revenue had multiplied by double with good amount of savings in hand .
Wow !! Doesn't it seem a dream come true
On asking her the secret of the success She said "DBM - which has taught me to sincerely following a system ."
We pursued her for some more details and she further added , "
I think Rotary International Organisation and individual camps, BNI, and association with chemist, local walk ins due to the location of clinic is what is helping the patient inflow. "
Also Communicating with simplicity and clarity and a systematic flow has helped her in bringing out the confidence and trust of the staff and the patients in her entire team .
"My receptionist, Jyoti , is a loving and humble chatterbox , who talks to the patients in the waiting room while they wait for their turn , giving a familiar feel and making them comfortable to freely giving verbal feed backs."
Regular follow up according to the protocols has helped her and her team understand where to focus and Monthly target settings help in tracking the progress.
"My team and i share a great bond and I am missed when not around and it feels that I am going in the right track with my team ."
She usually receives calls from Google maps and business and it has helped her enormously .
"I talk to them the DBM guidelines and in turn it helps me prepare well for their first visit and in turn conversions for treatment. "
Her clinic has 8 ongoing ortho cases,5 FMR cases ,Frequent Oral surgery cases, Endo cases going on and other general cases on routine basis and her clinic is only 7 months old.
"My patients love talking to me, as I don't come across as a sales person and speak to them on a personal front " she adds
She feels it is her love and passion for the field that shows results in her practice .
We at DBM love how Dr. Deepika has moved up the ladder of success in short span of time with all her dedication and hard work and feel like this is an inspiration for all .
This is Dr. Shruti reporting on DBM success stories across the country !

15 years of being into dental Practice ,when Dr. Santosh Pingale started working on upgrading his Clinical skills and learning new techniques and buying new equipment’s, he use to frequently question himself that how could he come forward to let people know about his experiences and how will they value it.
Many other issues like the number of Dental Clinics opening around, the price war, earning and expense management, how to retain patients and how to get new patients, used to linger in his mind with no solutions at hand.
“We as Dentist have learned all the clinical skill set required for our practice, in college, but when it comes to private practice we not only have to treat the tooth well but also treat the patient well.” He said while stating that this is the dilemma of many dentists both fresher and old.
He Was in search of a course which would teach him how to manage the business of Dentistry, effortlessly.
He says, “DBM gave me answers to all of my questions. Dr.Manish Chitnis and Dr. Sameer Bhandari with their contagious energy, knowledge and strong will to help raise standards of Indian Dental health Care motivated us to move ahead on the predictable pathway of success laid down by DBM ethical principles.”
“How to get maximum outputs in minimum time investment, how to get your numbers right, how to delegate work and position yourself in your own Practice, how to make a mark Online, were few of the thousands things that we learnt at DBM,” said an overjoyed Dr. Pingale.
With application of DBM policies in his Clinic his life became easier and at the same time the revenue in his practice started increasing substantially within a period of 6 months of course completion.
“DBM is an ongoing journey with lot many things yet to be applied, but whatever I have applied has given me desired results.” he said
What he wanted from his Dental Practice was Happiness for self, patients and the Staff and he assures that DBM just ensures you get all that. He further went ahead to say, “Dental Care Industry is growing at a rate of 20% plus every year and still the Dentists’ are complaining of no patients, this means the direction at which we are approaching is going wrong. Instead of focusing on getting more patients by cutting down the prices we should focus on increasing the value addition to the services provided and the level of care for patients.”

He excitedly exclaimed, “I am so influenced by the DBM values and techniques that I am excited to share it with others and see the whole Dental fraternity changing for better to safely deliver best quality of Dental Care at par with the western countries. As I like to help people and make a difference in the lives of others, I am extremely keen and enthusiastic about being a part of team DBM in spreading this knowledge and Practice management tool of DBM to all the dentist's in India.”

We at DBM help you become your own success story, now and forever.

This is Dr. Shruti reporting on DBM success stories across the country!

When Dr. Sachin Mittal came to Hisar, Haryana, an unknown city to him 7 years back, he started his small dental practice with single chair.
“In the next 5 years, I worked hard and converted my practice to 2 chair dental practice.”
At that very moment, he has a wish to make a dream implant center and he started doing courses for implants, dental practice and management, with a mission to fulfill his dream.
“Almost 2 years back I joined DBM under Dr Manish Chitnis sir, and that was a game changer for my practice and my life too.”
Keeping all the lessons of patient experience, ethical selling and marketing in mind, Dr. Mittal started building a stronger team and now has one of the most advanced DENTAL implant centers of the city ,with 5 dental chairs and a team of around 25 dedicated doctors and staff.
He proudly tells us that recently he and his team has started yet another setup of 2 dental chair in a hospital.
Dr. Sachin says, “Getting awarded as the best new practice of year - 2017 at Famdent awards was indeed a cherry on the cake.”
For Dr. Mittal SKY IS THE LIMITS and he is looking forward to getting India's prestigious NABH accreditation for his practice soon this year under the guidance of Dr. Manish and the team at DBM.
He finally conclude, “Thanks to Dr. Manish Chitnis sir and the DBM team.
All credit goes to you.”

Dr. Purvi Patel who graduated in 2005 and started her practice in 2014, says that “In the years between graduation and opening up my practice, I attended numerous courses and conferences focusing to hone my clinical skills. But by the time I was celebrating my clinic’s first anniversary the reality also dawned onto me, that just clinical skills aren't enough to run a successful practice.”
Not only was she beginning to feel insecure about the number of dental clinics around her area but she was also struggling to manage the clinic and the staff.
“DBM has changed this forever! One year with Manish Chitnis and team DBM has given me tremendous insights about different aspect of dentistry. It has completely transformed the ethos of my practice”, she exclaimed.
She further adds that she is now able to implement systems for better patient care with a team that is equally committed & dedicated to the growth of her practice.
“I do not say that I no longer face any challenges in my practice! But I do say that I'm now able to deal with them more constructively! DBM has empowered me in more ways than I can express!” said an extremely satisfied Dr.Patel.
We at DBM love to see people move up on the ladder of success, because every success story reassures that possibilities in life are still endless.
This is Dr. Shruti reporting on DBM success stories across the country!

Dr. Niket Mehrotra started following the DBM since the time of its inception when he saw many of his seniors united together and doing something for which he shared great love management.
But somehow he did not board the DBM until year three he says, “At year 3 of DBM, I was very sure that I want to join this.”
His intention was not only to learn but he was also very keen to know that how could he spread this flavour of dentistry to the fellow dentists’.
While talking about is mentor he says, "no one can mentor as well as Dr. Manish does with his keen learners."
“When I started DBM, I had a feeling that the ceiling has come for my dental growth, but I was astonished to see the results. Just after 10 months of learning and applying DBM techniques to my practice, it has changed the definition and level of ceiling for me.”
“Now I have more time for myself and my family, a happy team working with me, more profits and more number of patients appreciating our work and behavior, said an enthusiastic Dr. Niket.

For Dr. Niket DBM is a compulsive phenomenon for young practice or an old practice.

He says, “It does not matter that how long you are in the practice, you still need someone who can hold your hand and let you know the best you have in your pockets. I am deeply thankful to Manish and Sameer for giving me this wonderful vision”

If you are willing to try what we at DBM try to preach, you will have to settle for the ordinary and our doctors are proof of that.
This is Dr. Shruti reporting on DBM success stories across the country!

A run of the mill dentist, who was going to the clinic on an everyday basis- doing patients, earning money and coming back home, is how Dr. Akshat Gupta described himself before he became a part of DBM.
The monotony and routine cropped up questions in his mind, which is quite commonly running on huge number of dentists minds as well these days.
“Will this profession ever enable me to live the lifestyle I have always dreamed of?”
“When will the patients understand that they cannot get treatments which require such high level of precision and focus for a cheap cost?”
“Will patients ever realize that I am dentist who cares about them and my fees I just a by-product of the confidence they will have when I give them that beautiful smile?” are some questions which he asked himself.

Then came a turn point in his life when Dr. Manish Chitnis and Dr. Sameer Bhandari brought DBM to his doorsteps.
Dr.Gupta says, ”All I knew about Dr. Manish was that he has a flourishing practice in the U.K and was conducting what looked like any other management course which would help you understand your profession better.”

Dr. Gupta was completely wrong and what he got instead was this experience which he shares,
“This person (Dr. Manish) who came out of nowhere for me, has today helped me change my life both professionally and personally in abundance.”

Dr.Gupta feels that, Dr. Manish Chitnis and his team at DBM, change the entire perspective about dentistry and after implementing the simple things taught at the yearlong program, he witnessed a sudden surge of growth in his practice.

“What was at one time a simple one chair practice with one chair side assistant, has now successfully grown in to a two chair practice with 2 chair side assistants, a front desk officer and a team of 3 associate dentists , and all this with a perfect balance between my work and personal life , said a very happy Dr.Gupta.

He further added, “The biggest change came when the outlook of my patients changed towards my practice. They started loving every bit of visiting my clinic because of the fantastic experience they had with us and compliments on our dental team being so friendly and approachable started flowing in.“

Dr.Gupta feels that there is so much to dentistry than just working on patients and this was an enlightenment that DBM gave him. TEAM DYNAMICS, MARKETING, ETHICAL SELLING AND PATIENT JOURNEY are few things of the list which today not only does he understand better but also implements regularly in his practice.

Understanding the finances of his practice has enabled him to finally earn the money he wanted and enjoy it at the same time with family vacations which, earlier was something he craved for.
He says, “The fact that team DBM over delivered at every point of time throughout the entire year just assured me that they were here not to make money but for a much larger vision.
Even the odd time calls were answered, giving me suggestions on the silliest of doubts that I had, making me accountable for the actions that I wanted to take and following up with how I progress at every step of the way.“

He further adds, ”DBM made me think about things and do them, some of which I had not even thought of. I can go on and on and on, about my experience at DBM as indeed it was life transforming for me in all respects.”

“A big THANK YOU is not enough for what DBM has done for me and continues to do despite the yearlong program being over.
The bonding and the camaraderie which I share with team DBM is here to stay forever”, he concluded.

That’s what DBM team does, they build relations and change lives for better.

This is Dr. Shruti reporting on DBM success stories across the country!

Dr. Aditi Mahale, whose journey with Dr. Manish and DBM started with a webinar, followed by a one day workshop and still continues even after completion of her yearlong course, says “That's the secret of Manish & his DBM Team.... they are always in continuous touch with You.”
While sharing her story of leading her Dental Practice and Life to a New Level with DBM & mentor Manish Chitnis, she said “My past dental practice, in brief was, one Dentist and One unstable Assistant.”
“Today I have a strong team of 1 Associate Dentist, 4 Assistants and 1 part-time Creative Head.” She says proudly today.
She went ahead to give All her thanks to DBM for making her life easier by work distribution, which has led to better Patient experience in terms of quality and time, consequently it has also led to the growth of her practice.
“DBM is not just about MARKETING, she said, “it is about the SYSTEMS in place, it is about HUMAN RESOURCE Management, it is about the Emotional Quotient of your practice.”
Dr. Aditi highly recommends this Course to her friends and colleagues and further adds, “My story continues with improvement in my skills as a Clinician & Practice Owner with my Facilitator DBM & Mentor Manish Chitnis.”
We at DBM believe that being successful is having a balance of success stories across the many areas of your life and this is what we preach.
This is Dr.Shruti reporting on DBM success stories across the country!

Dr Manish Chitnis obtained his dental degree in India and has enjoyed a successful career in dentistry for the past 23 years. After gaining experience in India and UK whilst working in small as well as large corporate dental clinics, he decided to run his own practice in the UK, where he is the owner of Dental Concepts, a thriving dental practice in Whitchurch. His practice is on a growth path with the more clinics opening soon in UK, the next one opened in Andover last February 2016. The new practice in Andover is an Advanced state of the art centre with all the latest technology available. Besides growing his dental practice, Manish is passionate about sharing knowledge and resources with other dentists in the brand new spacious education centre at Andover and has also run many training programmes in Oxford and Hampshire in the areas of clinical governance, dental business best practices and designing the best possible patient journey within the economic framework of a dental practice.
He is a keen Table Tennis player playing for the local club and has recently completed a once in a lifetime Survival Expedition in the deserts of Oman. He is a proud father of a teenager son and has a lovely wife, Shilpa who is the Co-owner of Dental Concepts.

I have been a General Dentist for over 17 years.
Practised in Mumbai for 4 years and then moved to the UK in 2005.
Finished International qualifying exam - 2006
Passed MJDF in 2007
Worked as a GDP in a corporate practice (former ADP now My dentist) from September 2006 till 2010.
Along with my husband we bought a  family run mixed dental practice from September 2010  (Dental Concepts Whitchurch)
We started a squat private practice in Andover in 2016.
Have been updating my clinical skills by doing cosmetic hands on courses and the Invisalign course.
I have done
*Certification and Accreditation in DISC profiling
*Certification in Emotional Intelligence with Genos International
*Certified  Practitioner NLP and Timeline therapy
*Certified Life coach
*Currently doing a certification in CBT.

I am very keen to make a difference for my colleagues who feel pressured or stressed or want direction in their career.
I have worked with my team using and understanding personality profiles and emotional intelligence. This has helped strengthen the team.
With these results, I have also worked with over 50 dentists in India. I have recently started working with few dentists here in the UK.
I have conducted goal setting workshops for few of my dentist colleagues

A student of Government Dental College & Hospital. Mumbai, Dr. Rajiv Verma is in the field of dentistry for 34 long years, his command on the subject of Clinical Prosthodontics has been witnessed till date by more than 30000+ dentists & 2300+ hands-on course participants in his 450+ lectures, presentations, live on patient demos, live on video shows of Porcelain Veneers, Crown'n'Bridge & DSD - Digital Smile Design .
A clinician for 30 years, a dental ceramist of repute for 21 years, a IDA Speaker for 19 years, a course conductor for 13 years, an international Speaker for last 6 years, an author of 2 books, it is not over yet his latest title is of a DSD - Digital Smile Design Master & DSD Lecturer of Asia/India. A key Thought Leader for Colgate, a National Consultant to a social project by Global Protect Dental Private Limited & what not. His new & forthcoming ventures - a column titled RVG - Rajiv Verma Gyan in Famdent Magazine & a Concept Bur Box in making. Life has been a crazy journey till now. Meet the Maestro in 2015 at various locations across India.

Dr. Ajit Shetty graduated and Post graduated from Government Dental College and Hospital, Mumbai Fellow and Diplomate, International College of Oral Implantologists, (USA) Fellow and Diplomate, Indian Society Of Oral Implantologists. His areas of excellence include- Aesthetic Dentistry, Implants and Full Mouth Rehabilitation and Lasers. He conducts Extensive training in Oral Implantology all over the world in Singapore, Germany, Denmark, USA etc.
He Lectures extensively and conducts several Hands on Courses and Live Clinical Demonstrations all over India and abroad for dental colleagues on Aesthetic Dentistry ,Implants, Occlusion and Lasers and Practice Management. Past President of Indian Dental Association, Mumbai. He has Held various posts in the association at city, state and national level.he was also the Founder member and Past President of the Indian Academy of Aesthetic and Cosmetic Dentistry.

Dr. Bhakti Agaskar  passed B.D.S in 1983 from GDC Mumbai and was awarded the Colgate Palmolive Gold Medal for scoring the highest marks in Periodontology & was also  felicitated with the Dr. Bhajiwala Trophy by Indian Society of Periodontolgy
She has been In private practice since 1984 at Kalwa  and Thane and has Established and built a very successful & organised practice .
Pertaining to the leadership qualities she has she took up various responsibilities & posts in Ida thane branch & State branch & won many awards.The 41st MSDC which was held at Thane when Dr. Bhakti was the organising Sec was a huge success and the records set then have not been broken yet . Spotting the talent & qualities that  Dr. Bhakti has, she was appointed qq11 as the founder Secretary of the Women's Dental Council IDA HO.
Being a senior practitioner & having worked for the association she had realised the various problems the Dentists & the profession faced and  identifies with the vision & goals of DBM and has been working towards the achievements of the same .

Dr.Aditi Mahale is Practising Dentistry since 2009 at Dombivli. She owns DentA-Zone Dental & Implant Clinic, a 2 chair set up.
Joined Dental Business Masters in 2016 and there's no looking back since then.
She won the DBM Best Marketing Genius Award 2016-17.
DBM played a vital role not only in improving Finances but also Various other aspects of Dental Practice Management.
Being appointed as DBM Coach was a proud moment.
Her motto is to keep working consistently to get the results.
Dr. Aditi is also associated with various organisations and is committee member of IDA DOMBIVLI.
Member of BNI & Rotary International.
She is mother of Son, Abhedya.
Dr.Yogesh , MDS Prosthodontist, her husband is co-owner of Dentazone.

Dr. Akshat Gupta graduated with a Bachelors in Dental Surgery from Mumbai and is a specialist in Dental Implantology from New York University (NYU,USA) .
An ardent learner & practitioner he holds specialist degrees and diplomas in all aspects of dentistry and a Post Graduate Diploma from Symbiosis.
He is certified by The American heart association as a health care professional Basic Life Support (BLS) provider.
Dr. Akshat Gupta is a Certified Graphologist (Handwriting Analyst) from the Institute of Graphological Research. In his free time he is an active participant in Mumbai’s food culture.
A natural at photography, he is quite an enthusiast when it comes to travelling for an adventure & interacting with new people of all age groups.
Building his own practice with the latest technology has been a fulfillment of a personal dream and he believes it is his goal to ensure maximum comfort for patients while providing the best of modern healthcare.

Dr. Purvi Patel a General Dental Practitoner has been practising Dentistry since 12 years. After an year of opening her clinic (Shanti Dental Clinic in 2013) she realised that there is more to running a successful dental practice than just good clinical skills. Dental Business Masters changed her vision and she rebranded her practice in 2018 as NURTURE Family Dental Clinic . After winning the third place at the DBM Speakers Academy,  she has been given the opportunity to help dentist achieve their goals to build better teams , that follow proper systems to give the  ultimate patient experience.
She is one of the founder and former members of GWAMI - Great Woman Association Mumbai India, a yoga enthusiast,  a passionate cook and enjoys the company of a good book  in her spare time.

Dr.Raj Rege has completed his BDS from MGV’s KBH Dental College and Hospital, Nashik.
He is working as the General Dentist in Dental Concepts, Naupada, Thane since February 2013. He had worked as Associate Dentist in Dentistree Imaging,Thane where he developed skills for *Cone Beam CT scan development, analysis, interpretation and reporting.*Dental and Maxillofacial Imaging pertaining to diagnosis and treatment planning.*Clinician orientation in the use and applications of Dental Imaging software for better clinical results.
He has also Been an integral part of the Dental Department of Bai Jerbai Wadia Hospital for Children from its inception and even today he is a part of the association.
He is also associated with Indian Dental Association, Thane Branch.
His aim is To Embark on a successful clinical Practice,which delivers stable, predictable and lasting results in terms of durability,functionality,aesthetics and delivering patient satisfaction.
His Hobbies include Quizzing, Table Tennis, Literature (fiction), Poetry, Music (Indian classical and Non-classical).

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Dr.Mandar Joglekar has his private practice in chinchwad since the last 19 years . He has an implant and grafting certificate from bern university ,switzerland.
He conducts endodontics and microscope dentistry courses and is also india national leader for dentinal tubules study club.
He believes as dentistry in India is growing with technology and digital revolution, dentists are facing a  few challenges as well!
Helping dentists in learning  ethical selling, communication skills, showcasing, digital marketing and understanding & growing their businesses is what is his forte.

Dr. Nikhil Girdhar, loves to call himself a dental explorer with 9 years of clinical and business experience.

• Born and brought in the historic city of Panipat. Completed Schooling from Kendriya Vidyalaya Panipat.
• Graduated Dentistry from MMCDSR, Mullana in 2008.
• Training in microscopic dentistry in 2009.
• First own dental clinic set up in 2009 with Second clinic in 2014 and Third clinic in 2018.
• Clinical editor HEALTH NOW MAGAZINE since 2014.
• Director, Robust Health Management Pvt. since 2011.
• Founder, "Robust India" a professionally executed school health program in northern India.
• Graduated from DBM in 2017-18.
• Honoured with the award of best marketing team by DBM in 2018.
• Appointed as the only North Indian coach for DBM
• Mentoring 8 practices Pan India as their practice management coach.
• Started own venture with the name of DENTiPRAM for practice management coaching.
• Works 4 days a week clinically and 2 days a week in business and coaching candidates.

On the Personal Front;

• Passionate about writing, travelling and public speaking.
• Has been blessed by the Almighty with a beautiful wife - Navya, igniting minds - Naisha and Medhansh (kids).
• Gets nerves to his spine with technology, interacting with like-minded people and accomplishing small wins on daily basis.
• Fanatic cricket fan and likes to see every sporting event.
• Authors that inspire - Robin Sharma, Gopal Das Gaur, Chris Barrow, Michael E. Gerber

Mentors: Dr.  Gurpreet Singh Duggal, Dr.  Manish Chitnis

Dr Santosh Pingale obtained his dental degree from Pune and has enjoyed a successful career in dentistry for the past 17 years in his own 3 chair Practice, White Castles International Dental Care at Pimpri-Chinchwad. He also was part of Pune's first ever huge corporate group Practice Pune International Dental Hospital.
After gaining Fellowship and experience in Implantology and Cosmetic Dentistry he decided to learn the Business of Dentistry from Dental Business Masters Academy by Manish Chitnis.
His practice is on a growth path since then .After he won the 1st position in DBM Speakers Academy he was appointed as DBM Coach for the Practice Management Subject.His interest in improving the standards of Dental health care in India inspired him to work towards NABH accreditation , which is nearing to application process. Besides DBM he is also Director for India Division of the global community Dentinal Tubules started by Dhru Shah-UK. Santosh is passionate about sharing knowledge and resources with other dentists and helping them grow by conducting training programmes in areas of clinical governance, Associate Dentist recruitment, designing the best possible patient journey and also updates in Clinical Dentistry, under the banners of DBM and DT.
He is playing a major role in encouraging Practicing Dentist to develop a Associate Dentist based Practice and successfully serves a helping hand for thousands of new Dentists in finding jobs through his SPs Dentist-Locum WhatsApp Forums.
He is a passionate Badminton player having won numerous titles in Doctors tournaments . Carving and Blogging are his other hobbies.
He is a proud father of a Daughter, Aarushee, and has a lovely wife, Dr Sujata who is the Co-owner of WCI Dental Care. Not to forget '', their adorable dog, Glitter who is also an integral part of the family.

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Dr. Sameer Thukral has completed his MDS in 2010. He holds a Masters Degree Certificate in Dental Lasers from the University of Vienna. He is also a Fellow of the ICOI. He is currently into private practice in Pune, a practice which is now 29 years old. They work as a team comprising of specialists in every field allowing them to cover all aspects of dentistry. Dr. Sameer Thukral’s focus in the practice comprises of Dental Implants and Cosmetic Dentistry including Smile Makeovers.
He has trained extensively in these fields all over the world.

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Dr.Shruti has completed her BDS from Sinhgad dental college ,Pune in 2015 and has been practising since then in Mumbai .
Along with clinical dentistry , her interest in non clinical aspects of dentistry brought her to work with Dental business masters , where she found perfect balance .
Being an  avid reader , she finds writing blogs about various life experiences inspires her .

She also shares a deep passion for dancing and is trained classical dancer.
She has been working with DBM for the last one year and it has helped her grow her practice, meet inspiring people and learn about the business aspects of dentistry.
Her goal is to support the movement of bringing in this new culture that the Indian dental fraternity needs to acknowledge and accept .

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I am a Dental Graduate from the University of Pune. Recently I have completed my fellowship from International Society for Quality in Healthcare (ISQua). I have been running my private dental practice since 1997. I have always worked towards delivering exceptional patient care.
During my visits to the dental practices abroad, I always wondered why all dental practices couldn’t function and deliver the healthcare in the way that it is delivered in the best practices throughout the world.
This motivated me to make further changes in my own dental practice, which allowed me to match the quality standards in my dental practice to the  International standards of Quality of Care.
This process helped me to secure the Accreditation Certificate from NABH (National Accreditation Board for Hospitals & Healthcare Providers).
My Dental Practice is the first Dental Practice in Maharashtra (India) to comply with the international standards of healthcare quality & safety and Secure this accreditation.
I am on a mission to change the face of the Healthcare industry where patients will receive the highest Quality of Care.